Terms & Conditions [Mehul Travels]

Advance Payment and Remaining Payment Policy / Rules for any Booking

Advance amount will not be refunded in 00 to 02 days range of start date in any case.
Mehul Travels Provides an Excellent payment policy / process for any booking. You have to deposite / transfer only a partial part ( approximate 30% to 60% ) payment of your complete tour Booking Cost to confirm it. Remaining payment will be paid at the Hotel / Resort Desk, while check in or Car / Volvo Pickup time.

Cancellation / No Show / Early Departure / Preponing / Postponing Policy

We know that you will cancel or preponed or postponed your booking, due to some very serious reason. But as per Mehul Travel’s policy / rules, below charges will be applied, if you cancel / preponed / postponed your complete booking.

  • More then 60 days before to the Tour Start date :: 5% of the Complete Tour Package Cost
  • Between 46 to 60 days before to the Tour Start date :: 8% of the Complete Tour Package Cost
  • Between 16 to 45 days before to the Tour Start date :: 25% of the Complete Tour Package Cost
  • Between 08 to 15 days before to the Tour Start date :: 40% of the Complete Tour Package Cost
  • Between 03 to 07 days before to the Tour Start date :: 50% of the Complete Tour Package Cost
  • Between 00 to 02 days before to the Tour Start date :: Not any Refund

 

Your cancellation / Preponning / Postponning cost will be Minimum 2000/- Rs or as per above rules, which ever is higher. We will tried our best to minimize the cancellation cost, but it is totally depends on the Hotels / Resorts, Volvo and Car Rental Service Providers, means on the third parties.

Partial Amendment / Modification / Change in Tour charges after confirming

All confirm tour Bookings will sent an email containing their login information. After that, if you required any type of change in the tour Booking, then charges are as follows.

In case of Volvo / Bus ?

  • More then 60 days Prior to the Booking Start Date :: No Deduction
  • Between 46 to 60 days to the Booking Start Date :: No Deduction
  • Between 16 to 45 days to the Booking Start Date :: 200/- Per Person Per Side Refund
  • Between 07 to 15 days to the Booking Start Date :: 300/- Per Person Per Side Refund
  • Between 03 to 06 days to the Booking Start Date :: 400/- Per Person Per Side Refund
  • Between 00 to 02 days to the Booking Start Date :: Not any Refund

In case of Car / Taxi ?

  • More then 60 days to the Booking Start Date :: No Deduction
  • Between 46 to 60 days to the Booking Start Date :: 5% of Total Car Booking Cost
  • Between 16 to 45 days to the Booking Start Date :: 10% of Total Car Booking Cost
  • Between 07 to 15 days to the Booking Start Date :: 20% of Total Car Booking Cost
  • Between 03 to 06 days to the Booking Start Date :: 30% of Total Car Booking Cost
  • Between 00 to 02 days to the Booking Start Date :: Not any Refund

In case of Hotel / Resort?

  • More then 60 days to the Booking Start Date :: No Deduction
  • Between 46 to 60 days to the Booking Start Date :: 300/- Per Night
  • Between 16 to 45 days to the Booking Start Date :: 10% of Total Hotel Booking Cost
  • Between 07 to 15 days to the Booking Start Date :: 25% Total Hotel Booking Cost
  • Between 03 to 06 days to the Booking Start Date :: One Night Charges
  • Between 00 to 02 days to the Booking Start Date :: Not any Refund

Refunding Policy

After the confirmation for refund, it will take 3 to 5 Working days to deposite / transfer the cheque in your Bank A/C.

Arrival and Departure time for Hotel / Resort Policy

Check-In Time :: 12:00 Noon Hours
All standard check in times are 12 Noon. If you required gauranteed early check in, then you have to make bookings from one previous night.
Check – Out – 12:00 Noon Hours
All standard check out times are 12 Noon. If you required gauranteed late check out, then you have to make bookings for up to one next night.

eTickets of your Booking

All confirmed eTickets will be always sent on the guest’s eMail address with all login information and Terms and Conditions also.

Is this necessary to carry the eTickets of Booking?
It is strongly recommended you to carry your all the eTickets with you. As your eTickets contain your remaining amount, paid amount, respective addresses and contact numbers.

How will you get your eTickets ?
After your advance payment received confirmation, you will sent all of your eTickets, within 24 hours at your eMail ID. You will be intimated by a phone call or SMS and eMail also. In that eMail you will find the username and password for login into your control panel. In your control Panel, you can take the printout of all the eTickes of the booking.

Unavoidable/Upgradation

Unavoidable Case
Due to heavy snowfall roads are blocked or any natural condition or any construction work of Hotel or nearby or any Machinary breakdown or any strike or any Car Union issue ir any other thing which is not in our hand.

Upgradation Case
If we are able to upgrade your any Hotel or Volvo or Car service, without any extra cost from your side.

In Both of above mentioned Unavoidable or Upgradation case, We have full rights to change the Hotel or Volvo or Car, without any prior information.

Rohtang Pass Issue
This is an information regarding past Local Manali Transportation Strike of May 2015 Month.
There was a strike in Manali for all transportation means 02 wheelers, 03 wheelers and 04 wheelers for few days.

The issue was new extra pollution tax and No. of Vehicles restriction for Rohtang Pass tour by National Green Tribunal (NGT).
[ For details please click below links ]
In oppose of this issue Him Aanchal Tourist Taxi Operators Union Manali made strike.

Find detailed information on

http://www.divyahimachal.com/latest-news-2/manali-private-transporters-strike-continue/

http://www.hindustantimes.com/india-news/sc-frees-manali-taxis-from-ngt-order-on-emissions/article1-1351453.aspx

http://zeenews.india.com/news/eco-news/sc-to-hear-manali-taxi-operators-plea-against-ngt-order_1598735.html

For Rohtang Pass or Solang Valley or Snow Point Tour, there is a restriction of 1000 Vehicles from May 2015 onwards and Now,
1. If there will be any New Pollution Tax or other Tax, then it will be paid by you only.
2. In Volvo package, If this tour is not done, We will refund you the 1200/-Rs only.
3. In complete car (Non Volvo) package, If this tour is not done, We will replace it with Naggar Haveli Tour only.
4. In Volvo or Non Volvo Package, If our car not get permission and you manage it by Govt. Bus or any other vehicle, then all of these extra charges will be beared by you only.